Tech Mahindra Walk-in Drive 2024 in Noida | Voice Process Roles for Freshers & Experienced | Apply Now

Tech Mahindra is conducting a Walk-in Drive for 2024, specifically aimed at hiring for the Voice Process role. This is an exciting opportunity for both freshers and those with up to four years of experience. Open to candidates from all graduate backgrounds, this role is ideal for individuals eager to establish themselves in customer success, service, and operations. Let’s dive into the key details you need to know before attending this walk-in event in Noida.

Overview of Tech Mahindra Walk-in Drive 2024

The following table provides a quick summary of the key details for Tech Mahindra’s Walk-in Drive 2024:

Role Responsibilities

As part of the Voice Process team, candidates will be responsible for various customer service duties. Here’s what you can expect:

• Handle Customer Complaints: Assist customers by addressing their concerns and providing effective solutions within specified timeframes.
• Oversee Customer Service Processes: Manage the overall customer service experience, ensuring smooth processes.
• Problem Resolution: Address complaints brought to your attention and take the initiative to resolve them.
• Client Relations: Establish and maintain positive relationships with clients, demonstrating a commitment to exceptional customer service.
• Timely Support: Resolve issues promptly and maintain customer satisfaction through timely responses.

Qualifications and Required Skills

This opportunity is open to a wide range of candidates, making it accessible for various skill levels:

• Educational Background: Undergraduate and graduate candidates are eligible to apply.
• Experience: Open to both freshers and experienced individuals with up to four years in customer service.
• Language: Proficiency in English is a must for clear communication.
• Office-based Role: Candidates should be comfortable working from the office location.

Walk-in Interview Schedule

Here’s what you need to know about the interview timings, location, and other essential details:

Why Join Tech Mahindra?

Working at Tech Mahindra offers multiple benefits, especially for those starting or growing their careers in customer success:

1. Growth Opportunities: With roles designed for both freshers and experienced candidates, Tech Mahindra provides room for professional growth.
2. Training and Development: As a reputed name in IT and customer services, Tech Mahindra invests in skill-building and career development programs.
3. Inclusive Work Environment: Tech Mahindra is known for fostering an inclusive environment where diverse perspectives are valued.

Preparing for the Interview

To make a strong impression during the walk-in drive, here are some tips to prepare:

• Understand the Role: Research customer success and voice process best practices to understand common challenges and solutions.
• Polish Your Communication Skills: As this role involves direct interaction with clients, practice clear and polite communication.
• Prepare for Scenario-based Questions: Be ready to discuss how you would handle various customer service scenarios.
• Know Tech Mahindra’s Core Values: Familiarize yourself with the company’s core values to demonstrate cultural fit during the interview.

Frequently Asked Questions

1. What is the required experience level for this role?

• The role is open to freshers and individuals with up to 4 years of experience.

2. Can undergraduate candidates apply for this position?

• Yes, both undergraduates and graduates are eligible.

3. Is English proficiency mandatory?

• Yes, candidates must be comfortable with English.

4. Will I be required to work from the office?

• Yes, this is an office-based position in Noida.

5. What are the walk-in interview dates?

• The walk-in drive is scheduled from 21st to 30th October 2024, from 10:30 AM to 4:30 PM.

Conclusion

Tech Mahindra’s Walk-in Drive for the Voice Process role is an ideal chance for freshers and experienced candidates alike to begin or further their careers in customer service. With a straightforward application process, comprehensive training, and a promising career path, this walk-in event offers much to enthusiastic job seekers. Head to Sector 62 in Noida from 21st to 30th October and seize the opportunity to be part of Tech Mahindra’s esteemed customer success team.

For more information and the latest updates on Tech Mahindra’s Walk-in Drive, stay connected. Good luck with your career journey at Tech Mahindra!